Are there restrictions on the use of the video clips?
Yes. Each clip has a specific license type listed in the License Terms section of its preview page (i.e. General Use, Editorial Only, or Public Domain). It is your sole responsibility to review and understand the license terms of each video clip before making a purchase. The License Agreements and Policies page lists the different licenses. If in doubt, contact us before purchasing a clip.

Do you offer refunds?
No. Our stock footage products are nonrefundable. Please review the preview video clips thoroughly and contact us with any questions before making a purchase.

Can I submit video footage to your agency?
We will be accepting submissions of video footage in the future. Please fill out the following web form so that we can add you to our database and contact you when guidelines become available: http://www.greenstockmedia.com/contributors/form.html

How do I find EcoFootage.com video clips?
Please visit our EcoFootage.com customers support page for detailed information.

What if I have other questions?
Please contact us so that we can assist you further. We look forward to helping you!